About
Ascent AI Labs was created by operators who saw the same pattern everywhere: marketing, customer communication, technology, and daily operations all handled by different people who never talk.
Why we exist
Most owners aren't short on software. They're short on one team that owns how brand, marketing, CRM, automation, and operations fit together. That's the gap Ascent AI Labs was built to close.
Campaigns generate inquiries the front desk has no system to handle, so spend gets blamed for a workflow problem.
A CRM here, a booking tool there, a chat widget from someone else. Data ends up in pieces and nobody owns the whole picture.
Five providers, five definitions of success, and no single person accountable when a lead goes cold.
Colorado Springs roots
We're based in Colorado Springs, Colorado, and we serve clients nationwide. Ascent Trim & Wellness is our proving ground — a real, operating clinic where intake, scheduling, follow-up, and escalation paths are built and refined under actual front-desk pressure before they reach a client engagement.
That's the difference between a system that demos well and a system your staff can actually run on a busy Monday.
Leadership
U.S. Military Veteran. 25+ years building businesses across industries. Founded Ascent Trim & Wellness (our HIPAA-compliant proof lab) and Ascent AI Labs on one principle: clear escalation to a real person—always.
U.S. Military Veteran. MBA and master programmer. Bridges technical possibility with practical profitability—architecting AI systems that work in real operations, not just on paper, and scale with the business.
10+ years in corporate branding and marketing across healthcare, wellness, professional services, and small business operations. Scales companies with brand systems that drive ROI—measurable acquisition, retention, and revenue growth.
U.S. Army Veteran with a Bachelor’s in Computer Science. Leads build and deployment of websites, CRMs, automations, and AI agents—turning growth architecture into shipped, tested software that streamlines operations and helps organizations scale.
How we operate
Every engagement begins with a defined problem, a written scope, and measurable priorities — not a tool recommendation.
Automation handles repetitive work. Important decisions and sensitive conversations stay connected to a real person.
Workflows are built and tested against real operating conditions before they are recommended to a client.
Human-First AI Philosophy
We design systems where automation handles the repetitive, the slow, and the easily forgotten—so your people can do what only people can do: build trust, listen well, and deliver service worth talking about.
Growth Assessment
A 30-minute conversation with a senior strategist. You'll leave with a clear, prioritized plan — on us.
